Fact Quest Legends
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Privacy Policy – Fact Quest Legends

Best Friend Labs

Contact: factquest.app@gmail.com

Based in the United States (Oregon)

Last updated: September 22, 2025

1. Overview

Fact Quest Legends is an educational math facts app designed for learners ages 13 and older. We take privacy seriously, especially for younger users, and this Privacy Policy explains what data we collect, how it is used, and how it is protected.

2. Information We Collect

a. Account Information

  • Username (for login identification)
  • Internal email address (automatically generated for authentication)
  • Securely hashed password
  • User ID (system-generated)
  • Account creation date

b. User Profile Data (stored in our secure database)

  • Reading level preference (user-selected)
  • Language preference
  • Total minutes studied
  • Total active days
  • Average minutes per day
  • Used names in word problems (to avoid repetition)
  • Shown fun facts per theme
  • Last activity timestamp

c. Learning Progress Data (stored in our secure database)

  • Performance on individual math facts (accuracy, streaks, attempt history)
  • Progress toward achievements and goals
  • Multiplication levels and mastery progress
  • Session preferences and settings
  • Badge and achievement progress
  • Daily study goals and completion status

d. Payment and License Information

  • Payment status and license information
  • Trial usage tracking
  • Purchase history and payment records

Cross-Device Sync: Your learning progress is securely stored on our servers to enable seamless access across all your devices.

3. Third-Party Services

  • Authentication: Firebase Authentication (for secure user management)
  • Database: Google Firestore (for secure data storage and cross-device sync)
  • Payment: Stripe (for processing one-time purchases)
  • Email: MailJet (for verification and support emails)
  • AI Content: OpenAI GPT (for generating themed educational content; no personal or performance data is shared)
  • Cloud Functions: Firebase Functions (for secure server-side operations)

4. How We Use Information

  • To provide and improve the app
  • To authenticate users and manage secure access
  • To sync learning progress across all user devices
  • To track time studied and progress for educational insights
  • To maintain achievement and goal tracking
  • To process payments and manage user licenses
  • To deliver purchase confirmations and receipts
  • To generate educational content tailored to user settings

We do not sell personal data or use it for advertising.

5. Consent Records & Legal Compliance

When a parent or guardian provides consent, we create a permanent record to prove that consent was given. These records are stored separately from user data and include:

  • User identification: User ID and username (no child email is collected - we generate internal authentication identifiers for system use only)
  • Parent/guardian information: Parent/guardian name and email address
  • Consent details: Consent type (e.g., parental permission for under-18 users), policy version, and the exact agreement text shown at the time
  • Checkbox confirmations: Record of which boxes were checked
  • Technical validation: Date and time (timestamp) of consent
  • Legal compliance metadata: Policy version, app version, immutable record for audit trail

Privacy Protections

  • No IP addresses or location data are collected or stored.
  • Consent records are preserved permanently for legal compliance and audit requirements.

6. Data Deletion

You can permanently delete your account and data at any time through the Profile page in the app. This will remove your account, profile information, learning progress, and all associated data from our servers. If you need help, you may also contact us at factquest.app@gmail.com.

7. Data Retention

  • Account and profile data are retained until you delete your account.
  • Learning progress and achievement data are retained to enable cross-device sync.
  • Consent records are preserved permanently for legal compliance and audit requirements.
  • Payment and license information is retained for account management and support.
  • Inactive Account Deletion: Accounts that remain inactive for one year or longer may be automatically deleted to maintain system efficiency and data hygiene.

8. Children's Privacy

The app is intended for ages 13 and older. Users under 18 must have verified parental consent before using the app.

9. Security

We use industry-standard authentication, secure password hashing, and access controls to protect your account.

10. Contact Us

For privacy questions, data requests, or concerns, email factquest.app@gmail.com.